Andrew McGlashan wrote:
Get serious, they grey import, you don't get AU stock, you don't get AU warranty ... they are far less than no good for "no support at all".
When you buy something from Kogan, you buy the minimum AU statutory warranty and then you pay extra, sometimes a lot extra, for what should be "standard" warranty periods for equipment.
When I buy something and it goes tits-up, the amount of grief to get a warranty honoured by ANYONE is enough that I will usually just buy another unit and throw the old one away. Granted, most people don't ever reach my levels of misanthropy, but for people like me paying 20% less for the same item in exchange for not dealing with sales or warranty people, doesn't really have a downside. Case in point: I got new glasses last week, and my insurance is supposed to cover it, but the swipe card didn't swipe so I paid the ~$150 out of pocket. That paltry sum is not worth me sitting on hold or whatever it will take. I suppose I would it if was $5000, but I've never bought anything that expensive.