
Hi, On 7/10/2012 6:30 PM, Brian May wrote:
On 7 October 2012 18:22, Russell Coker <russell@coker.com.au> wrote:
Do phones have any worth-while warranty? The three main sources of phone problems are smashed screens, loss, and theft. The sale warranty won't cover the last two and seems unlikely to cover the first one.
My brother's phone (a Galaxy Nexus) suddenly and for no explainable reason lost all 3G reception. Everything else worked fine. We proved it wasn't a fault with the SIM and standard techniques like rebooting failed to help. It had to be sent in for warranty repairs to get fixed.
Yes, radios can burn out too due to a manufacture fault that doesn't present itself early in the products life time.
In the past I have purchased phones with known design defects (e.g. badly mounted USB socket on Nokia N900 that can fail, badly mounted on/off switch on the Nexus One that causes the ribbon cable to break after a while).
Do you know if the N900 problem was ever fixed with later batches? I've seen "brand new" units of these for sale too, but I can only guess that they must be old stock because I don't think Nokia has made them for years now. Do you know anything more about the N900's that are currently being sold as brand new? The other concern with non AU stock (grey imports) is that the software on the phone itself could be a problem, also branding of the phone and different chips/features. I have a Samsung Galaxy S3, needless to say it is AU stock without carrier branding of any kind (not just unlocked). It has quad-core cpu and 1GB ram -- other models have dual-core and 2gb ram and different radios. There are lots of variations, LTE radio is another variation. There is much more to be concerned about than warranty with grey imports and not buying local (I mean really local) can make things more difficult when it comes to dealing with warranty repairs. Cheers A.