On 05/04/2015 01:17 PM, Daniel Jitnah wrote:
Has anybody been successful in obtaining a refund for Windows installed on one of those laptops (in the last 3-5 years? If so, that could be an avenue to be pursued... I don't think this is the part to be taken by many, but it is a possibility if one wants to make a stand for what we believe in...
When I purchased a ASUS laptop about 2 yrs ago, I seriously thought about doing that, while thoroughly documenting the whole process, with witness, video and the lot., to prove that I never booted Windows on it. But in my case though, what I purchased was a "refurbished ASUS" laptop through GraysOnline, although it was sold with warranty from ASUS, but it was apparent that usual warranty did not apply in full, as one would get if it was a "new" laptop. (for example it did not have full packaging and user guide etc., but in all other aspects it was new as far as I can tell. It came with a separate warranty statement.). So I disappointingly I had to give up on that - Still have never booted the Windows partition on it though, which is still there!
The point is that, as I understand it, if you want to get a Windows refund, you need to approach the vendor/manufacturer, and not MS. And every vendor has their own policy on how to deal with that. It seems to me that the obvious thing for them to do, is that if they are faced with a persistent customer, they would take back the PC/Laptop and refund the customer!
If someone wants to try to get a Windows refund, it be nice to document the process online, a blog or YouTube video comes to mind. I'd be happy to help with that.
Just to add, we would also need: A few witnesses of purchase who could confirm that: 1.) the person purchasing does not use windows and 2.) it is unlikely that the person purchasing computer will use windows for personal use / communications. Also a Personal Stat Dec stating that the person does not use Windows (and ideally has not used this for personal use for quite some time). Also (ideally) if we were to do this this would be great for our publicity. To be discussed further, I guess, if there is enough interest... :-)
Most manufacturers install some sort of Windows crapware.
Lenovo just went too far...
They make good hardware however. I have access to a Lenovo T440S at work, an impressive piece of hardware. I also own an old Lenovo X200, which still runs fine (it has been a Linux machine since the day I bought it and ran a Debian installer).
Yes, I like their hardware. I have a few of their machines for various purposes (work and pleasure). They are great. I do hope there are no backdoors in their firmware (has this code ever been audited?). One needs Windows to install their latest firmware (this too is a concern of mine).
One can not be too careful these days...
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