On Sun, 7 Oct 2012, Andrew McGlashan <andrew.mcglashan@affinityvision.com.au> wrote:
On 7/10/2012 2:24 PM, Russell Coker wrote:
http://www.kogan.com/au/shop/phones/android/
Kogan seems to have good prices, but they provide no support at all, they post stuff to you and that's it. They have the Galaxy Nexus for $339.
Honestly, .... seriously .... Kogan???????
Get serious, they grey import, you don't get AU stock, you don't get AU warranty ... they are far less than no good for "no support at all".
Why is grey importing a problem? Do phones have any worth-while warranty? The three main sources of phone problems are smashed screens, loss, and theft. The sale warranty won't cover the last two and seems unlikely to cover the first one.
When you buy something from Kogan, you buy the minimum AU statutory warranty and then you pay extra, sometimes a lot extra, for what should be "standard" warranty periods for equipment.
http://www.kogan.com/au/warranty-terms-and-conditions/ They offer a basic 12 month warranty. Phones are designed around a 24 month telco plan for replacement. You probably won't want to use a phone that's more than 2 years old as there will be significant new features and the old phone will be worn in some ways. At the minimum you will have to buy a new battery for $40 if you want a phone to last much more than 2 years. So a 1 year warranty for a device that's unlikely to be used for more than 2 years (assuming it's not smashed, lost, or stolen) doesn't seem too bad.
Oh and like many other companies that use FB for likes so that you can comment on them, any negative comments will be simply deleted, however true and real they are as they obviously detract from the message. Needless to say the whole "like" situation on FB is way over blown and is a false way to further deceive the market (at least all the dills that think FB numbers really mean something).
I don't use FB and don't care about such things. The only criticism I have of Kogan is that they sell items they don't have in stock and can take a while to deliver. -- My Main Blog http://etbe.coker.com.au/ My Documents Blog http://doc.coker.com.au/