On Wed, 24 Apr 2013, Brett Pemberton <brett.pemberton@gmail.com> wrote:

On Wed, Apr 24, 2013 at 3:27 PM, Craig Sanders <cas@taz.net.au> wrote:

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On Wed, Apr 24, 2013 at 01:21:41PM +1000, Russell Coker wrote:

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http://www.graysonline.com

When I'm buying new hardware I visit Grays Online. You can get entire systems [...]

i've never actually dealt with them so maybe i'm wrong but whenever i look at the grays online website (usually because you mention it, so i check it out), something about them really creeps me out and they don't seem like the kind of company i'd want to buy anything from.

They also have a nasty habit of 'accidentally' giving you the wrong item.

ie: You won model X-6000 and they give you X-5000, a model down without the bells and whistles.

The only time I've received systems from Grays which differed from the specs was when I bought a batch of PCs and got one with half the described RAM and another with a defective motherboard. I moved a DIMM from the broken system to the system that lacked RAM and reported the problem of a defective system with missing RAM. They arranged to have the system collected and refunded my money with no questions asked. The only time I had a problem with Grays was when I bought some Compaq desktop systems which have external PSUs which were shipped without the PSUs. Grays said that the description didn't say that a PSU was included so they considered that to be OK. The moral is that you have to make sure that any extra bits which are necessary are included in the description.

I'm sure Russell will say he's used them for X years and has never had a problem, but these problems do exist, and if you search I'm sure you'll find many people complaining about the dodgy practices that do happen at Grays.

If you want an Australian auction site with a reasonable amount of computer gear then the options are eBay and Grays. As being more reliable than eBay isn't a challenge that makes Grays the best option. -- My Main Blog http://etbe.coker.com.au/ My Documents Blog http://doc.coker.com.au/