Brian May via luv-main wrote:
Tim Hamilton via luv-main <luv-main@luv.asn.au> writes:
Looking for recommendations for an NBN RSP. We're in one of the last areas to be built out, and it's finally time to switch from ADSL to FTTN. We're only ~100M or so from the cabinet so I'm expecting a reasonable connection (as far as FTTN is 'reasonable'). If FTTN is not acceptable, you can now get an instant/free quote to upgrade to FTTP.
https://www.nbnco.com.au/learn/technology-choice-program/online-quote
But for me the quote was $41K...
Ouch! perhaps I should contact my old land lord and enquire just how grateful he is that I added $41K to the value of his property ?:-) On the subject of money I notice Tim didn't seem particularly fussed by payment options; whereas for me post-paid bills, non direct debit options and quality of support were much more important aspects; but then I am an eccentric ! Even though fibre-to-the-foyer was available in this block of flats mid way through 2019; I didn't change from ADSL to NBN50 till midway through 2020. Actually I really only switched to my current "Retail Service Provider" RSP, Optus from the old one iPrimus, because iPrimus refused to host the domain on which my old email address was located. Support from both is not brilliant and seems to be in the Philippines; regards Rohan Mcleod
Rohan Mcleod via luv-talk <luv-talk@luv.asn.au> writes:
whereas for me post-paid bills, non direct debit options and quality of support were much more important aspects;
I am really not a fan on direct-debit model. It seems like the security model is that the retailer has direct access to your bank account, with minimal (if any) real authorisation, and can ask for however much they want. It is up to the customer to notice and dispute it if it was wrong. Which often only gets fixed on the next bill. Plus if the customer forgot to leave enough money in that account, it can get rather complicated rather quickly. Some - but not all - retailers will at least send an email to let you know they have taken money out however. Some will even email you in advance. -- Brian May <brian@linuxpenguins.xyz> https://linuxpenguins.xyz/brian/
On 12/1/20 5:14 PM, Brian May via luv-talk wrote:
Some - but not all - retailers will at least send an email to let you know they have taken money out however. Some will even email you in advance.
Mine all do, with sufficient advanced notice of the amount that will be paid to allow me to contest it, if necessary. So far, I haven't needed to query any bills, though, as I strongly supsect they're entirely automatic (no human involved), and I haven't been the victim of any bug in the software, so far as I can tell. Notification is by e-mail or SMS. I'm presently living in the U.S., so I don't know whether Australian providers are currently doing likewise.
participants (3)
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Brian May -
Jason White -
Rohan Mcleod