On Thu, 7 Aug 2014 20:30:09 Jason White wrote:
Russell Coker <russell@coker.com.au> wrote:
I am not aware of any law against paying blackmail. Can you cite a reference? No, which is why I wrote "possibly illegal". There could well be conspiracy issues, and it certainly involves funding organized crime.
It's illegal to pay someone to commit a crime against someone else and it's illegal to knowingly buy property that was stolen from someone else. I'm not aware of any Australian law against paying a ransom. If you know of one cite a reference.
As for contacting tech support, I guess that the OP IS tech support...
The reference was to tech support provided by the NAS vendor. They may well be able to recover the data, having analyzed the malicious code.
If the data is actually encrypted then it's probably impossible to do that. Malware that uses public-key encryption to encrypt all files and then after running for some time (long enough to get backed up) destroys the local copy of the decryption key isn't anything new. https://www.schneier.com/blog/archives/2014/08/synolocker_rans.html Bruce Schneier blogged about this and neither the blog post nor the comments has any mention of a way to recover such data without paying. -- My Main Blog http://etbe.coker.com.au/ My Documents Blog http://doc.coker.com.au/