On Wed, 15 May 2013, Arjen Lentz <arjen@lentz.com.au> wrote:
Putting original Android back on a CyanogenMod phone just for a warranty issue is of course a bloody pest, but whether it makes sense depends on the claim. Let's say the screen is stuffed - pointing out to the shop that you're simply asking for your statutory warranty rights should bypass the nonsense. But again remember that the people you're talking to are not tech savvy - they've just been trained to follow specific steps and if the question "has the device been modified from the original" can in any way be answered with "yes" then they will give their standard line. You may have to ask for their manager if they don't want to take the proper responsibility for providing you with service as required by law.
I want a warranty replacement on my hard drive, it gives errors and when it doesn't it just says "GRUB" on the screen instead of booting Windows 8. ;) -- My Main Blog http://etbe.coker.com.au/ My Documents Blog http://doc.coker.com.au/