7 Aug
2014
7 Aug
'14
10:30 a.m.
Russell Coker <russell@coker.com.au> wrote:
I am not aware of any law against paying blackmail. Can you cite a reference?
No, which is why I wrote "possibly illegal". There could well be conspiracy issues, and it certainly involves funding organized crime.
As for contacting tech support, I guess that the OP IS tech support...
The reference was to tech support provided by the NAS vendor. They may well be able to recover the data, having analyzed the malicious code.