On Tue, 29 Sep 2015 03:35:02 PM Brian May wrote:
My relative has changed his email password, had a complete virus scan of his computer; however the issue is still occurring.
Virus scans are not reliable in this regard. The ones that check for signatures of known malware don't work with unknown malware (EG anything compiled specifically for the target). The ones that look for patterns of operation are more prone to false alarms. I suggest that the best first step is to get them to use a new computer that's freshly installed for the sole purpose of sending invoices (not playing games, surfing porn, etc). Why not just give them an old Linux PC that you setup for them? After getting the new PC online change the password for Bigpond and disable any email forwarding etc that may have been enabled. -- My Main Blog http://etbe.coker.com.au/ My Documents Blog http://doc.coker.com.au/