I am unable to get my Telstra adsl working. I'm trying to upgrade from dial-up and I thought I did a lot of research, but I have failed to get anywhere with the adsl and I need help. The adsl unit is a Technicolor modem/router TG799vac. I hooked it up and the lights flashed but the Status and Internet lights remained red. I tried to get into the unit with firefox and midori but both failed to reach the modem's address http://10.0.0.138 which is the address on the unit. I am running network.service and it's up. The config for my ethernet connection which goes into the ethernet socket on the modem is: [ben@til network-scripts]$ cat ifcfg-enp63s0 TYPE=Ethernet BOOTPROTO=none DEFROUTE=yes IPV4_FAILURE_FATAL=no IPV6INIT=no NAME=enp63s0 UUID=6479f67e-53e7-4953-a796-cf3d3f770b2f ONBOOT=yes HWADDR=00:1E:0B:2C:8E:22 PEERDNS=yes PEERROUTES=yes IPADDR=192.168.0.3 NETMASK=255.255.255.0 USERCTL=yes NM_CONTROLLED=no PREFIX=24 This config was part of my home network and I didn't change it before I plugged everything in and powered up. I tried to make a route to the modem with: #route add default gw 10.0.0.138 but I get "network is unreachable" but 'systemctl -a |grep network' shows network service loaded and active. So, I'm stuck. In my research before hand I came across many posts saying: "just plug it in, use the browser to configure it and off you go." I did get comfort from that, but my experience is of failure. What can I do to get this modem working? My distro is fedora 22 and I don't run a desktop, just a window manager and am used to doing most things on the command line. -- Thanks. ben bnis@fastmail.fm
Hi Ben, Is your modem set to Bridge or PPPoE mode? PPPoE is easier, and I assume it is here! If PPPoE, you should not have to do anything, assuming that your modem is stock Telstra configuration and has dhcp-server on. Set your PC to dhcp and let it connect and get an ip from the modem. That all you need to do. Of course you want be able to connect to it if its ip 10.0.0.138 and you seem to have your IP 192.168.0.3 (different subnet). Alternatively set your IP to 10.0.0.3 and you should be able to connect to it. But dhcp is easier and it should get routing and dns information etc automatically. Cheers Daniel. On 31/07/15 19:13, bnis@fastmail.fm wrote:
I am unable to get my Telstra adsl working. I'm trying to upgrade from dial-up and I thought I did a lot of research, but I have failed to get anywhere with the adsl and I need help.
The adsl unit is a Technicolor modem/router TG799vac.
I hooked it up and the lights flashed but the Status and Internet lights remained red.
I tried to get into the unit with firefox and midori but both failed to reach the modem's address http://10.0.0.138 which is the address on the unit. I am running network.service and it's up. The config for my ethernet connection which goes into the ethernet socket on the modem is: [ben@til network-scripts]$ cat ifcfg-enp63s0 TYPE=Ethernet BOOTPROTO=none DEFROUTE=yes IPV4_FAILURE_FATAL=no IPV6INIT=no NAME=enp63s0 UUID=6479f67e-53e7-4953-a796-cf3d3f770b2f ONBOOT=yes HWADDR=00:1E:0B:2C:8E:22 PEERDNS=yes PEERROUTES=yes IPADDR=192.168.0.3 NETMASK=255.255.255.0 USERCTL=yes NM_CONTROLLED=no PREFIX=24
This config was part of my home network and I didn't change it before I plugged everything in and powered up.
I tried to make a route to the modem with: #route add default gw 10.0.0.138 but I get "network is unreachable" but 'systemctl -a |grep network' shows network service loaded and active.
So, I'm stuck. In my research before hand I came across many posts saying: "just plug it in, use the browser to configure it and off you go." I did get comfort from that, but my experience is of failure. What can I do to get this modem working?
My distro is fedora 22 and I don't run a desktop, just a window manager and am used to doing most things on the command line. -- Thanks. ben
bnis@fastmail.fm _______________________________________________ luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
On Fri, Jul 31, 2015, at 02:30 AM, Daniel Jitnah wrote:
Hi Ben,
Is your modem set to Bridge or PPPoE mode?
PPPoE is easier, and I assume it is here!
If PPPoE, you should not have to do anything, assuming that your modem is stock Telstra configuration and has dhcp-server on.
Set your PC to dhcp and let it connect and get an ip from the modem. That all you need to do.
Of course you want be able to connect to it if its ip 10.0.0.138 and you seem to have your IP 192.168.0.3 (different subnet).
Alternatively set your IP to 10.0.0.3 and you should be able to connect to it. But dhcp is easier and it should get routing and dns information etc automatically.
Cheers Daniel.
Thanks Daniel. Just after I sent the email I went back to the ethernet config and changed the BOOTPROTO to dhcp and rebooted. I got an address on the same network as the modem and got in through the browser! Failing to do that config before was an oversight. The modem is in router mode by default and I thought I'd go with that for starters before I acquainted myself a bit more with running it from my computer in bridge mode. Unfortunately, after getting into the modem through the browser, it still wouldn't connect to the internet. So, now that I sensed the problem was connection rather than me, I rang Telstra and suggested that the connection to the exchange may be a problem. My password and username were fine. I had to "infer" that the computer was Windows, but all the technician took me through was the browser's view of the modem - operating system was irrelevant. He was in the Phillipines and tried to re-set the server half a dozen times, and I reset the modem each time, but it still would not connect, so the latest is that he will have a technician look at the exchange here in Olinda. That's where it sits at the moment. ben
On 31/07/15 19:13, bnis@fastmail.fm wrote:
I am unable to get my Telstra adsl working. I'm trying to upgrade from dial-up and I thought I did a lot of research, but I have failed to get anywhere with the adsl and I need help.
The adsl unit is a Technicolor modem/router TG799vac.
I hooked it up and the lights flashed but the Status and Internet lights remained red.
I tried to get into the unit with firefox and midori but both failed to reach the modem's address http://10.0.0.138 which is the address on the unit. I am running network.service and it's up. The config for my ethernet connection which goes into the ethernet socket on the modem is: [ben@til network-scripts]$ cat ifcfg-enp63s0 TYPE=Ethernet BOOTPROTO=none DEFROUTE=yes IPV4_FAILURE_FATAL=no IPV6INIT=no NAME=enp63s0 UUID=6479f67e-53e7-4953-a796-cf3d3f770b2f ONBOOT=yes HWADDR=00:1E:0B:2C:8E:22 PEERDNS=yes PEERROUTES=yes IPADDR=192.168.0.3 NETMASK=255.255.255.0 USERCTL=yes NM_CONTROLLED=no PREFIX=24
This config was part of my home network and I didn't change it before I plugged everything in and powered up.
I tried to make a route to the modem with: #route add default gw 10.0.0.138 but I get "network is unreachable" but 'systemctl -a |grep network' shows network service loaded and active.
So, I'm stuck. In my research before hand I came across many posts saying: "just plug it in, use the browser to configure it and off you go." I did get comfort from that, but my experience is of failure. What can I do to get this modem working?
My distro is fedora 22 and I don't run a desktop, just a window manager and am used to doing most things on the command line. -- Thanks. ben
bnis@fastmail.fm _______________________________________________ luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
Hi Ben I dont know this particular modem. But all modems that I have come across have diagnostics functions accessible from the web interface. You will be able to test whether it connects to the outside world and to what extent. There should be a test for adls line status. Thats before any ip based connection is established. It should tell you things like connection status, adsl synchronisation status, max attainable connection rate, noise ratio etc. So if you see data and numbers there it should be connected. If you don't see figures then you have no connection. If you do then its likely an IP issue. Also the Telstra technician on the other side may be able to tell if there is a connection to your modem from their side. Daniel. On 31/07/15 20:37, bnis@fastmail.fm wrote:
On Fri, Jul 31, 2015, at 02:30 AM, Daniel Jitnah wrote:
Hi Ben,
Is your modem set to Bridge or PPPoE mode?
PPPoE is easier, and I assume it is here!
If PPPoE, you should not have to do anything, assuming that your modem is stock Telstra configuration and has dhcp-server on.
Set your PC to dhcp and let it connect and get an ip from the modem. That all you need to do.
Of course you want be able to connect to it if its ip 10.0.0.138 and you seem to have your IP 192.168.0.3 (different subnet).
Alternatively set your IP to 10.0.0.3 and you should be able to connect to it. But dhcp is easier and it should get routing and dns information etc automatically.
Cheers Daniel.
Thanks Daniel. Just after I sent the email I went back to the ethernet config and changed the BOOTPROTO to dhcp and rebooted. I got an address on the same network as the modem and got in through the browser! Failing to do that config before was an oversight.
The modem is in router mode by default and I thought I'd go with that for starters before I acquainted myself a bit more with running it from my computer in bridge mode.
Unfortunately, after getting into the modem through the browser, it still wouldn't connect to the internet. So, now that I sensed the problem was connection rather than me, I rang Telstra and suggested that the connection to the exchange may be a problem. My password and username were fine. I had to "infer" that the computer was Windows, but all the technician took me through was the browser's view of the modem - operating system was irrelevant. He was in the Phillipines and tried to re-set the server half a dozen times, and I reset the modem each time, but it still would not connect, so the latest is that he will have a technician look at the exchange here in Olinda. That's where it sits at the moment.
ben
On 31/07/15 19:13, bnis@fastmail.fm wrote:
I am unable to get my Telstra adsl working. I'm trying to upgrade from dial-up and I thought I did a lot of research, but I have failed to get anywhere with the adsl and I need help.
The adsl unit is a Technicolor modem/router TG799vac.
I hooked it up and the lights flashed but the Status and Internet lights remained red.
I tried to get into the unit with firefox and midori but both failed to reach the modem's address http://10.0.0.138 which is the address on the unit. I am running network.service and it's up. The config for my ethernet connection which goes into the ethernet socket on the modem is: [ben@til network-scripts]$ cat ifcfg-enp63s0 TYPE=Ethernet BOOTPROTO=none DEFROUTE=yes IPV4_FAILURE_FATAL=no IPV6INIT=no NAME=enp63s0 UUID=6479f67e-53e7-4953-a796-cf3d3f770b2f ONBOOT=yes HWADDR=00:1E:0B:2C:8E:22 PEERDNS=yes PEERROUTES=yes IPADDR=192.168.0.3 NETMASK=255.255.255.0 USERCTL=yes NM_CONTROLLED=no PREFIX=24
This config was part of my home network and I didn't change it before I plugged everything in and powered up.
I tried to make a route to the modem with: #route add default gw 10.0.0.138 but I get "network is unreachable" but 'systemctl -a |grep network' shows network service loaded and active.
So, I'm stuck. In my research before hand I came across many posts saying: "just plug it in, use the browser to configure it and off you go." I did get comfort from that, but my experience is of failure. What can I do to get this modem working?
My distro is fedora 22 and I don't run a desktop, just a window manager and am used to doing most things on the command line. -- Thanks. ben
bnis@fastmail.fm _______________________________________________ luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
Hi Ben. The other thing you will find on most modem diagnostic pages is a log viewing facility. It should give you a handle on what the modem has been attempting, and at what point things are failing. One possible trap I have seen people fall for before is the username. Usually it will be "username@bigpond.com" rather than just "username". Without the tail component, the DSLAM at the exchange won't forward the authentication details to the correct provider. At a quick glance, the username and password will seem to be correct. Things to check anyway. Regards, Morrie. -----Original Message----- From: luv-main [mailto:luv-main-bounces@luv.asn.au] On Behalf Of Daniel Jitnah Sent: Friday, 31 July 2015 8:57 PM To: bnis@fastmail.fm; Luv Main Subject: Re: adsl problems Hi Ben I dont know this particular modem. But all modems that I have come across have diagnostics functions accessible from the web interface. You will be able to test whether it connects to the outside world and to what extent. There should be a test for adls line status. Thats before any ip based connection is established. It should tell you things like connection status, adsl synchronisation status, max attainable connection rate, noise ratio etc. So if you see data and numbers there it should be connected. If you don't see figures then you have no connection. If you do then its likely an IP issue. Also the Telstra technician on the other side may be able to tell if there is a connection to your modem from their side. Daniel. On 31/07/15 20:37, bnis@fastmail.fm wrote:
On Fri, Jul 31, 2015, at 02:30 AM, Daniel Jitnah wrote:
Hi Ben,
Is your modem set to Bridge or PPPoE mode?
PPPoE is easier, and I assume it is here!
If PPPoE, you should not have to do anything, assuming that your modem is stock Telstra configuration and has dhcp-server on.
Set your PC to dhcp and let it connect and get an ip from the modem. That all you need to do.
Of course you want be able to connect to it if its ip 10.0.0.138 and you seem to have your IP 192.168.0.3 (different subnet).
Alternatively set your IP to 10.0.0.3 and you should be able to connect to it. But dhcp is easier and it should get routing and dns information etc automatically.
Cheers Daniel.
Thanks Daniel. Just after I sent the email I went back to the ethernet config and changed the BOOTPROTO to dhcp and rebooted. I got an address on the same network as the modem and got in through the browser! Failing to do that config before was an oversight.
The modem is in router mode by default and I thought I'd go with that for starters before I acquainted myself a bit more with running it from my computer in bridge mode.
Unfortunately, after getting into the modem through the browser, it still wouldn't connect to the internet. So, now that I sensed the problem was connection rather than me, I rang Telstra and suggested that the connection to the exchange may be a problem. My password and username were fine. I had to "infer" that the computer was Windows, but all the technician took me through was the browser's view of the modem - operating system was irrelevant. He was in the Phillipines and tried to re-set the server half a dozen times, and I reset the modem each time, but it still would not connect, so the latest is that he will have a technician look at the exchange here in Olinda. That's where it sits at the moment.
ben
On 31/07/15 19:13, bnis@fastmail.fm wrote:
I am unable to get my Telstra adsl working. I'm trying to upgrade from dial-up and I thought I did a lot of research, but I have failed to get anywhere with the adsl and I need help.
The adsl unit is a Technicolor modem/router TG799vac.
I hooked it up and the lights flashed but the Status and Internet lights remained red.
I tried to get into the unit with firefox and midori but both failed to reach the modem's address http://10.0.0.138 which is the address on the unit. I am running network.service and it's up. The config for my ethernet connection which goes into the ethernet socket on the modem is: [ben@til network-scripts]$ cat ifcfg-enp63s0 TYPE=Ethernet BOOTPROTO=none DEFROUTE=yes IPV4_FAILURE_FATAL=no IPV6INIT=no NAME=enp63s0 UUID=6479f67e-53e7-4953-a796-cf3d3f770b2f ONBOOT=yes HWADDR=00:1E:0B:2C:8E:22 PEERDNS=yes PEERROUTES=yes IPADDR=192.168.0.3 NETMASK=255.255.255.0 USERCTL=yes NM_CONTROLLED=no PREFIX=24
This config was part of my home network and I didn't change it before I plugged everything in and powered up.
I tried to make a route to the modem with: #route add default gw 10.0.0.138 but I get "network is unreachable" but 'systemctl -a |grep network' shows network service loaded and active.
So, I'm stuck. In my research before hand I came across many posts saying: "just plug it in, use the browser to configure it and off you go." I did get comfort from that, but my experience is of failure. What can I do to get this modem working?
My distro is fedora 22 and I don't run a desktop, just a window manager and am used to doing most things on the command line. -- Thanks. ben
bnis@fastmail.fm _______________________________________________ luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
On Fri, Jul 31, 2015, at 04:19 AM, Morrie Wyatt wrote:
Hi Ben.
The other thing you will find on most modem diagnostic pages is a log viewing facility.
It should give you a handle on what the modem has been attempting, and at what point things are failing.
One possible trap I have seen people fall for before is the username. Usually it will be "username@bigpond.com" rather than just "username". Without the tail component, the DSLAM at the exchange won't forward the authentication details to the correct provider. At a quick glance, the username and password will seem to be correct.
Things to check anyway.
Regards, Morrie.
Thanks Morrie and Daniel for alerting me to the log facility in the modem itself ... I'm going to try and have a look at that shortly when I get off this dial-up session I'm on now to see what I can find. Ben
-----Original Message----- From: luv-main [mailto:luv-main-bounces@luv.asn.au] On Behalf Of Daniel Jitnah Sent: Friday, 31 July 2015 8:57 PM To: bnis@fastmail.fm; Luv Main Subject: Re: adsl problems
Hi Ben
I dont know this particular modem. But all modems that I have come across have diagnostics functions accessible from the web interface. You will be able to test whether it connects to the outside world and to what extent.
There should be a test for adls line status. Thats before any ip based connection is established. It should tell you things like connection status, adsl synchronisation status, max attainable connection rate, noise ratio etc. So if you see data and numbers there it should be connected. If you don't see figures then you have no connection. If you do then its likely an IP issue. Also the Telstra technician on the other side may be able to tell if there is a connection to your modem from their side.
Daniel.
On 31/07/15 20:37, bnis@fastmail.fm wrote:
On Fri, Jul 31, 2015, at 02:30 AM, Daniel Jitnah wrote:
Hi Ben,
Is your modem set to Bridge or PPPoE mode?
PPPoE is easier, and I assume it is here!
If PPPoE, you should not have to do anything, assuming that your modem is stock Telstra configuration and has dhcp-server on.
Set your PC to dhcp and let it connect and get an ip from the modem. That all you need to do.
Of course you want be able to connect to it if its ip 10.0.0.138 and you seem to have your IP 192.168.0.3 (different subnet).
Alternatively set your IP to 10.0.0.3 and you should be able to connect to it. But dhcp is easier and it should get routing and dns information etc automatically.
Cheers Daniel.
Thanks Daniel. Just after I sent the email I went back to the ethernet config and changed the BOOTPROTO to dhcp and rebooted. I got an address on the same network as the modem and got in through the browser! Failing to do that config before was an oversight.
The modem is in router mode by default and I thought I'd go with that for starters before I acquainted myself a bit more with running it from my computer in bridge mode.
Unfortunately, after getting into the modem through the browser, it still wouldn't connect to the internet. So, now that I sensed the problem was connection rather than me, I rang Telstra and suggested that the connection to the exchange may be a problem. My password and username were fine. I had to "infer" that the computer was Windows, but all the technician took me through was the browser's view of the modem - operating system was irrelevant. He was in the Phillipines and tried to re-set the server half a dozen times, and I reset the modem each time, but it still would not connect, so the latest is that he will have a technician look at the exchange here in Olinda. That's where it sits at the moment.
ben
On 31/07/15 19:13, bnis@fastmail.fm wrote:
I am unable to get my Telstra adsl working. I'm trying to upgrade from dial-up and I thought I did a lot of research, but I have failed to get anywhere with the adsl and I need help.
The adsl unit is a Technicolor modem/router TG799vac.
I hooked it up and the lights flashed but the Status and Internet lights remained red.
I tried to get into the unit with firefox and midori but both failed to reach the modem's address http://10.0.0.138 which is the address on the unit. I am running network.service and it's up. The config for my ethernet connection which goes into the ethernet socket on the modem is: [ben@til network-scripts]$ cat ifcfg-enp63s0 TYPE=Ethernet BOOTPROTO=none DEFROUTE=yes IPV4_FAILURE_FATAL=no IPV6INIT=no NAME=enp63s0 UUID=6479f67e-53e7-4953-a796-cf3d3f770b2f ONBOOT=yes HWADDR=00:1E:0B:2C:8E:22 PEERDNS=yes PEERROUTES=yes IPADDR=192.168.0.3 NETMASK=255.255.255.0 USERCTL=yes NM_CONTROLLED=no PREFIX=24
This config was part of my home network and I didn't change it before I plugged everything in and powered up.
I tried to make a route to the modem with: #route add default gw 10.0.0.138 but I get "network is unreachable" but 'systemctl -a |grep network' shows network service loaded and active.
So, I'm stuck. In my research before hand I came across many posts saying: "just plug it in, use the browser to configure it and off you go." I did get comfort from that, but my experience is of failure. What can I do to get this modem working?
My distro is fedora 22 and I don't run a desktop, just a window manager and am used to doing most things on the command line. -- Thanks. ben
bnis@fastmail.fm _______________________________________________ luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
_______________________________________________ luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
On Fri, Jul 31, 2015, at 02:00 PM, bnis@fastmail.fm wrote:
On Fri, Jul 31, 2015, at 04:19 AM, Morrie Wyatt wrote:
Hi Ben.
The other thing you will find on most modem diagnostic pages is a log viewing facility.
It should give you a handle on what the modem has been attempting, and at what point things are failing.
One possible trap I have seen people fall for before is the username. Usually it will be "username@bigpond.com" rather than just "username". Without the tail component, the DSLAM at the exchange won't forward the authentication details to the correct provider. At a quick glance, the username and password will seem to be correct.
Things to check anyway.
Regards, Morrie.
I've had look at the "diagnostics" in the modem and the error is: "ppp error". Otherwise there are figures for all sorts of things. I assume that this is the pppd in the modem and not the pppd on the computer. The modem is using pppoe in routed mode, which I assume is also in the modem and not the pppoe on my computer. Waiting for the technician to check the server at the other end. ben
Thanks Morrie and Daniel for alerting me to the log facility in the modem itself ... I'm going to try and have a look at that shortly when I get off this dial-up session I'm on now to see what I can find.
Ben
-----Original Message----- From: luv-main [mailto:luv-main-bounces@luv.asn.au] On Behalf Of Daniel Jitnah Sent: Friday, 31 July 2015 8:57 PM To: bnis@fastmail.fm; Luv Main Subject: Re: adsl problems
Hi Ben
I dont know this particular modem. But all modems that I have come across have diagnostics functions accessible from the web interface. You will be able to test whether it connects to the outside world and to what extent.
There should be a test for adls line status. Thats before any ip based connection is established. It should tell you things like connection status, adsl synchronisation status, max attainable connection rate, noise ratio etc. So if you see data and numbers there it should be connected. If you don't see figures then you have no connection. If you do then its likely an IP issue. Also the Telstra technician on the other side may be able to tell if there is a connection to your modem from their side.
Daniel.
On 31/07/15 20:37, bnis@fastmail.fm wrote:
On Fri, Jul 31, 2015, at 02:30 AM, Daniel Jitnah wrote:
Hi Ben,
Is your modem set to Bridge or PPPoE mode?
PPPoE is easier, and I assume it is here!
If PPPoE, you should not have to do anything, assuming that your modem is stock Telstra configuration and has dhcp-server on.
Set your PC to dhcp and let it connect and get an ip from the modem. That all you need to do.
Of course you want be able to connect to it if its ip 10.0.0.138 and you seem to have your IP 192.168.0.3 (different subnet).
Alternatively set your IP to 10.0.0.3 and you should be able to connect to it. But dhcp is easier and it should get routing and dns information etc automatically.
Cheers Daniel.
Thanks Daniel. Just after I sent the email I went back to the ethernet config and changed the BOOTPROTO to dhcp and rebooted. I got an address on the same network as the modem and got in through the browser! Failing to do that config before was an oversight.
The modem is in router mode by default and I thought I'd go with that for starters before I acquainted myself a bit more with running it from my computer in bridge mode.
Unfortunately, after getting into the modem through the browser, it still wouldn't connect to the internet. So, now that I sensed the problem was connection rather than me, I rang Telstra and suggested that the connection to the exchange may be a problem. My password and username were fine. I had to "infer" that the computer was Windows, but all the technician took me through was the browser's view of the modem - operating system was irrelevant. He was in the Phillipines and tried to re-set the server half a dozen times, and I reset the modem each time, but it still would not connect, so the latest is that he will have a technician look at the exchange here in Olinda. That's where it sits at the moment.
ben
On 31/07/15 19:13, bnis@fastmail.fm wrote:
I am unable to get my Telstra adsl working. I'm trying to upgrade from dial-up and I thought I did a lot of research, but I have failed to get anywhere with the adsl and I need help.
The adsl unit is a Technicolor modem/router TG799vac.
I hooked it up and the lights flashed but the Status and Internet lights remained red.
I tried to get into the unit with firefox and midori but both failed to reach the modem's address http://10.0.0.138 which is the address on the unit. I am running network.service and it's up. The config for my ethernet connection which goes into the ethernet socket on the modem is: [ben@til network-scripts]$ cat ifcfg-enp63s0 TYPE=Ethernet BOOTPROTO=none DEFROUTE=yes IPV4_FAILURE_FATAL=no IPV6INIT=no NAME=enp63s0 UUID=6479f67e-53e7-4953-a796-cf3d3f770b2f ONBOOT=yes HWADDR=00:1E:0B:2C:8E:22 PEERDNS=yes PEERROUTES=yes IPADDR=192.168.0.3 NETMASK=255.255.255.0 USERCTL=yes NM_CONTROLLED=no PREFIX=24
This config was part of my home network and I didn't change it before I plugged everything in and powered up.
I tried to make a route to the modem with: #route add default gw 10.0.0.138 but I get "network is unreachable" but 'systemctl -a |grep network' shows network service loaded and active.
So, I'm stuck. In my research before hand I came across many posts saying: "just plug it in, use the browser to configure it and off you go." I did get comfort from that, but my experience is of failure. What can I do to get this modem working?
My distro is fedora 22 and I don't run a desktop, just a window manager and am used to doing most things on the command line. -- Thanks. ben
bnis@fastmail.fm _______________________________________________ luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
_______________________________________________ luv-main mailing list luv-main@luv.asn.au http://lists.luv.asn.au/listinfo/luv-main
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On 01/08/15 07:33, bnis@fastmail.fm wrote:
On Fri, Jul 31, 2015, at 02:00 PM, bnis@fastmail.fm wrote:
I've had look at the "diagnostics" in the modem and the error is: "ppp error". Otherwise there are figures for all sorts of things. I assume that this is the pppd in the modem and not the pppd on the computer. The modem is using pppoe in routed mode, which I assume is also in the modem and not the pppoe on my computer.
Waiting for the technician to check the server at the other end.
ben
With an ADSL modem most people let it do the ppp session, and just connect through it to the outside world using it as a firewall and router using NAT on IPV4. Have a ferret aound your modem's web interface looking for a Status or similar page. Some designs have lots of useful info, others bugger all. There are three steps in the adsl process: First, the low level is the modem that just goes between you and _your_ dslam in the exchange. This has a number of steps of negotiation between the ends, and if your modem has good feedback you will see the progression of the lockup. This establishes a bi-directional bitstream. Second, a packet protocol layer is established to use with pppoe or pppoa. Third, now there is an IP connection traversing the link there is a ppp account validation. This uses the User/Password combo, and can be done in the modem (usually default) or another device such as a computer or a suitable router. Your modem status may give you some useful info on its progress. If you use a computer it is up to you the do all the firewalling etc. Of course if you are running IPV6 then the router won't help you much either. Hope this helps.
On Sat, Aug 1, 2015, at 12:38 AM, Allan Duncan wrote:
On 01/08/15 07:33, bnis@fastmail.fm wrote:
On Fri, Jul 31, 2015, at 02:00 PM, bnis@fastmail.fm wrote:
I've had look at the "diagnostics" in the modem and the error is: "ppp error". Otherwise there are figures for all sorts of things. I assume that this is the pppd in the modem and not the pppd on the computer. The modem is using pppoe in routed mode, which I assume is also in the modem and not the pppoe on my computer.
Waiting for the technician to check the server at the other end.
ben
With an ADSL modem most people let it do the ppp session, and just connect through it to the outside world using it as a firewall and router using NAT on IPV4.
Have a ferret aound your modem's web interface looking for a Status or similar page. Some designs have lots of useful info, others bugger all.
There are three steps in the adsl process:
First, the low level is the modem that just goes between you and _your_ dslam in the exchange. This has a number of steps of negotiation between the ends, and if your modem has good feedback you will see the progression of the lockup. This establishes a bi-directional bitstream.
Second, a packet protocol layer is established to use with pppoe or pppoa.
Third, now there is an IP connection traversing the link there is a ppp account validation. This uses the User/Password combo, and can be done in the modem (usually default) or another device such as a computer or a suitable router. Your modem status may give you some useful info on its progress.
If you use a computer it is up to you the do all the firewalling etc. Of course if you are running IPV6 then the router won't help you much either.
Hope this helps.
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Thank you Allan ... that's good info for me. And warm thanks to all the other guys who helped. Each response stimulated me in my plight. My adsl is up and I'm happy. The technician must have attended to the server at the exchange because he didn't bother with me. So for those interested, here is my working /etc/sysconfig/network-scripts/ifcfg-enp3s0 file contents: TYPE=Ethernet BOOTPROTO=dhcp HWADDR=12:AA:14:33:9A:F3 ONBOOT=yes I use network and not NetworkManager and I have had to start it before I can ping the modem and get on the net, so it's not starting on boot despite me setting it to start so with chkconfig. I'll look into that. I did get an M$ computer and it showed the same faults in the modems "logs" as the linux computer did, as one would expect I guess. I disable ipv6. ben
Hello Daniel and Ben, Some of this relates to what I have been trying to do in setting up a home network, and a network Printer. It also relates to my Internet connection, I too am on Telstra Big Pond dial-up, and looking to where to jump when Telstra drop dial-up when NBNCo take over the copper network. Where I live, there will be no wired option (maybe dial-up with another ISP), but fixed wireless broadband. An added complication is that while the mobile phone tower is close, my mobile phone signal can vanish, I think wet foliage of trees, mine and a neighbours. I was looking forward to the fiber to the premises, til the change of government. I have been reading and learning about networking and configuration. Since I am setting it up on a laptop/notebook, I have considered how to work in with NetManager, but also how to manually configure. There are other packages available in Debian for managing multiple locations for network connection, and I will need to look over. I would also appreciate comments on the various merits, when I can ask of the packages, when I can reread and get their names. The other matter is that if I am to purge NetManager, I would appreciate some advice on exactly which packages from some of our more senior Debian involved LUV members to get rid of it, but not damage other capabilities. I do know about "ifconfig" and a lot else, even if not familiar with the detail, but did not know of the "route" command until I found reference by accident. I would not be alone in appreciating a good primer to setting up a small home network, with an Internet gateway at some point, and I have yet to find on the Internet if it already exists. It would also be good to know if it is possible to use the USB devices, and particularly if it is possible to activate them from Linux without needing to do the activation first from a Windows or Mac. I do know of modeswitch and the like, and that they can be used once activated, but that can depend on the chipset of the week. It would be possible to test an activated one in a Telstra shop, and then purchase and have activated when shown to work, but I would much prefer to have the capacity on my Linux system. I am also very interested in what might be available in the way of fixed wireless broadband modems, but that I can use with an ethernet cable and no wi-fi from the modem, the wi-fi access point being another Linux PC, obviously more under my control, and better security. On Fri, 2015-07-31 at 20:56 +1000, Daniel Jitnah wrote:
Hi Ben
Regards, Mark Trickett
Hi Mark, Thanks. There is a lot below there!! Tempting topic for a very useful talk + slides for a LUV Beginners or LUV Main meeting! Making a note + forwarding to LUV Committee! Any LUV Member willing to offer a talk on this topic? Cheers Daniel. On 31/07/15 21:29, Mark Trickett wrote:
Hello Daniel and Ben,
Some of this relates to what I have been trying to do in setting up a home network, and a network Printer. It also relates to my Internet connection, I too am on Telstra Big Pond dial-up, and looking to where to jump when Telstra drop dial-up when NBNCo take over the copper network. Where I live, there will be no wired option (maybe dial-up with another ISP), but fixed wireless broadband. An added complication is that while the mobile phone tower is close, my mobile phone signal can vanish, I think wet foliage of trees, mine and a neighbours. I was looking forward to the fiber to the premises, til the change of government.
I have been reading and learning about networking and configuration. Since I am setting it up on a laptop/notebook, I have considered how to work in with NetManager, but also how to manually configure. There are other packages available in Debian for managing multiple locations for network connection, and I will need to look over. I would also appreciate comments on the various merits, when I can ask of the packages, when I can reread and get their names. The other matter is that if I am to purge NetManager, I would appreciate some advice on exactly which packages from some of our more senior Debian involved LUV members to get rid of it, but not damage other capabilities.
I do know about "ifconfig" and a lot else, even if not familiar with the detail, but did not know of the "route" command until I found reference by accident. I would not be alone in appreciating a good primer to setting up a small home network, with an Internet gateway at some point, and I have yet to find on the Internet if it already exists.
It would also be good to know if it is possible to use the USB devices, and particularly if it is possible to activate them from Linux without needing to do the activation first from a Windows or Mac. I do know of modeswitch and the like, and that they can be used once activated, but that can depend on the chipset of the week. It would be possible to test an activated one in a Telstra shop, and then purchase and have activated when shown to work, but I would much prefer to have the capacity on my Linux system.
I am also very interested in what might be available in the way of fixed wireless broadband modems, but that I can use with an ethernet cable and no wi-fi from the modem, the wi-fi access point being another Linux PC, obviously more under my control, and better security.
On Fri, 2015-07-31 at 20:56 +1000, Daniel Jitnah wrote:
Hi Ben
Regards,
Mark Trickett
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Hey Guys, I’m actually a Network Engineer working for a Telco, so happy to provide a talk that is networking based. Main thing i’d really need to understand is how complex or even how basic of a talk i’d need to build and i can then build something around the level required. Cheers, Fraser
On 31/07/2015, at 9:31 pm, Daniel Jitnah <djitnah@greenwareit.com.au> wrote:
Hi Mark,
Thanks. There is a lot below there!! Tempting topic for a very useful talk + slides for a LUV Beginners or LUV Main meeting!
Making a note + forwarding to LUV Committee!
Any LUV Member willing to offer a talk on this topic?
Cheers Daniel.
On 31/07/15 21:29, Mark Trickett wrote:
Hello Daniel and Ben,
Some of this relates to what I have been trying to do in setting up a home network, and a network Printer. It also relates to my Internet connection, I too am on Telstra Big Pond dial-up, and looking to where to jump when Telstra drop dial-up when NBNCo take over the copper network. Where I live, there will be no wired option (maybe dial-up with another ISP), but fixed wireless broadband. An added complication is that while the mobile phone tower is close, my mobile phone signal can vanish, I think wet foliage of trees, mine and a neighbours. I was looking forward to the fiber to the premises, til the change of government.
I have been reading and learning about networking and configuration. Since I am setting it up on a laptop/notebook, I have considered how to work in with NetManager, but also how to manually configure. There are other packages available in Debian for managing multiple locations for network connection, and I will need to look over. I would also appreciate comments on the various merits, when I can ask of the packages, when I can reread and get their names. The other matter is that if I am to purge NetManager, I would appreciate some advice on exactly which packages from some of our more senior Debian involved LUV members to get rid of it, but not damage other capabilities.
I do know about "ifconfig" and a lot else, even if not familiar with the detail, but did not know of the "route" command until I found reference by accident. I would not be alone in appreciating a good primer to setting up a small home network, with an Internet gateway at some point, and I have yet to find on the Internet if it already exists.
It would also be good to know if it is possible to use the USB devices, and particularly if it is possible to activate them from Linux without needing to do the activation first from a Windows or Mac. I do know of modeswitch and the like, and that they can be used once activated, but that can depend on the chipset of the week. It would be possible to test an activated one in a Telstra shop, and then purchase and have activated when shown to work, but I would much prefer to have the capacity on my Linux system.
I am also very interested in what might be available in the way of fixed wireless broadband modems, but that I can use with an ethernet cable and no wi-fi from the modem, the wi-fi access point being another Linux PC, obviously more under my control, and better security.
On Fri, 2015-07-31 at 20:56 +1000, Daniel Jitnah wrote:
Hi Ben
Regards,
Mark Trickett
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Hi, Okay, first off, I am so surprised that this is a problem for so many here and that the answers haven't been that /correct/. That is sad, this is relatively simple (or it can be). Why people are using Telstra for Internet, well that is very sad too as they are usually the most expensive option or amongst the most expensive on the rare occasion that they are not the most expensive. There are times when there is not much choice and if the line is in bad condition, it is easier to get it fixed if you use a Telstra only "solution", if the line is good and there are competitive options at your exchange, then Telstra is almost always the worst choice you could make; although there are other reasons why you might choose Telstra, but for most people, it would be a bad choice indeed. In simple terms, your modem can operate in a number of modes; the simplest is as a modem/router connecting to the exchange via PPP (either PPPoE or PPPoA, more on that later). The modem makes a physical link to the exchange's DSLAM port using ATM networking; this is not an Ethernet connection, it is an ATM connection. Then the mode determines how communication travels over and beyond the ATM connection. Your modem tries, like old dial-up, to make that ATM connection as quickly as it can depending on the quality of the phone line. If the line (overall) is good and you are close to the exchange, then it will generally sync up close to 24 Mb/s down and around 1 Mb/s up. These are rough figures, not many people get the full speed for all sorts of reasons; mostly due to the line length and/or quality and also due to an almost complete lack of maintenance by Hel$tra (yes Telstra should really have this name). The line first needs to sync with the DLSAM, if it doesn't then nothing else is possible. Let's assume that the connection is made between the modem and the DSLAM port at the exchange, usually a PPP or Internet light will be lit on the modem; this light might be flashing due to authentication failure or network activity; it may be off if the ATM link isn't possible, ie when there is no line sync. So, if you don't have line sync, then you need to fix that first. If you do have line sync, then the modem needs to login to the ISP service. The modem then tries to login to the Internet service, but it won't even try this if the line isn't synced with the DSLAM. The line itself is tagged with an ISP specific code and all login information is passed from the modem to the ISP due to this code. If the ISP is not Telstra (or Big Pong ... err I mean Big Pond), then Telstra's involvement is mostly providing the physical phone line (which they own, but should NOT, that was a government policy blunder). If Telstra is the ISP or the ISP uses a wholesale port from Telstra, then the DSLAM is owned by Telstra. If the ISP is using an alternate DSLAM provider, then you are using Telstra with the lowest level of involvement by them. So, you are either connected to a Telstra DSLAM or a competitor DSLAM that Telstra has begrudgingly allowed a competitor to install at /their/ exchange. The physical connection between the modem and the DSLAM is established; the code on the "line" will cause communication to go down a specific track to the ISP's own authentication server -- if the username is wrong, the ISP will see that wrong username regardless of the form. It is also possible to make this connection without any username or password, but that is not the common way. So, traveling from your modem to the DSLAM and then via specific routing for the ISP, the authentication of the PPP service will be handled by the ISP PPP server (you might lookup up RADIUS to get an idea about this). If your ISP has pre-configured the modem, it is usual that you just plug it in appropriately and everything will work. Generally, for simple Internet usage, you will have your network port (wired or wireless) set to get it's configuration details via DHCP. With DHCP, your computer will get it's details from the modem/router in order to have an IP address, DNS and routing settings (via the modem/router). If you set these up yourself, then you need to consider how well that fits in with the details that would have been provided automatically from the DHCP service in the modem/router. There is a bit more about how the data gets from the local telephone exchange to the ISP, sometimes this is via the ISP's own links, other times it pays a ransom to Hel$tra to transport that data to the ISP's own POP (point of presence). This is often why most of which you pay to an ISP can end up in Hel$tra'a coffers and there is little left for the ISP. Okay, so your line is in sync and is able to communicate with the ISP's PPP server. Now you just need the right AUTH details and the ISP's server will work like a DHCP server and give the modem/router the details it needs to connect to the Internet, including a public IP address (for the modem), DNS and routing settings. The router part of the modem/router acts as a bridge from your local network to the Internet via the modem parts. Once everything is working, then you can consider adjustments to the setup, but you need to understand what you are doing. Oh and before you even connect the phone line to the telephone socket, you want to make sure that WiFi is properly configured in the modem/router if it provided wireless directly; you also want to make sure that your login to the modem itself is not using the default username and password (separate to the ISP's PPP login details). You secure the local device as much as possible before connecting it to the phone line. I have gone in to a reasonable amount of detail here, there is more complexity if you want it; but for most people, they just make everything more complex by not understanding the basics first. Using your modem in bridged mode requires much more understanding and doing so has it's advantages, but it isn't for everyone. If you do run in bridged mode, then you are likely to have a Linux or similar router that has a firewall configured. Typically modem/routers have their own firewall, but it is used in /normal/ modes and not when the modem is in bridged mode. Firewalls are a whole new subject for discussion. So, keep things simple if you are a DSL newbie and don't try to complicate things with "I'm running Linux" ... your computer is just another device that the modem/router sees, it can be anything with an Ethernet port or anything with a suitable wireless NIC. A computer, a phone, a printer, they are all just devices that operate under TCP/IP -- although a printer might only have USB, but that is not recommended. Any device capable of getting details via DHCP should be handled easily by you modem/router in simple setup modes, such as PPPoE or PPPoA. Okay, I said earlier I would describe PPPoE and PPPoA. These are the most common transport protocols used by the PPP (RADIUS) server. PPPoE is PPP over Ethernet, you MTU setting is going to be 1492 typically (but your devices will usually sort that out themselves). PPPoA is PPP over ATM .. so "more pure", but the modem/router will bridge the ATM network with the local Ethernet network; the MTU will likely be 1500 as it is with most Ethernet devices by default. I have used undefined terms, if you don't know what they are, perhaps a quick https://www.privatesearch.io/ query later, you will have the answer. Kind Regards AndrewM
On Sun, Aug 2, 2015, at 04:03 PM, Andrew McGlashan wrote: <snip>
Hi,
Why people are using Telstra for Internet, well that is very sad too as they are usually the most expensive option or amongst the most expensive on the rare occasion that they are not the most expensive. There are times when there is not much choice and if the line is in bad condition, it is easier to get it fixed if you use a Telstra only "solution", <snip>
Thanks for the info Andrew (I snipped it into my notes). I do appreciate it. On the issue of Telstra I think you have answered your own query above about why one would choose Telstra. Out here in the sticks the wires have been so regularly corroded, burnt out by lightning strikes, pulled down by tree falls, been flooded out in the pits, torn up by excavators and more. Talk to a linesman and see what he says about the condition of the network up in the hills. It's not good. So when you need a fix it's the Telstra man that does it and going through the other providers has just been an utter hassle over the years. So it's become a matter of expediency that I have to pay a little more for. ben
Hi, On 2/08/2015 5:49 PM, bnis@fastmail.fm wrote:
On Sun, Aug 2, 2015, at 04:03 PM, Andrew McGlashan wrote:
Why people are using Telstra for Internet, well that is very sad too as they are usually the most expensive option or amongst the most expensive on the rare occasion that they are not the most expensive. There are times when there is not much choice and if the line is in bad condition, it is easier to get it fixed if you use a Telstra only "solution", <snip>
Thanks for the info Andrew (I snipped it into my notes). I do appreciate it. On the issue of Telstra I think you have answered your own query above about why one would choose Telstra. Out here in the sticks the wires have been so regularly corroded, burnt out by lightning strikes, pulled down by tree falls, been flooded out in the pits, torn up by excavators and more. Talk to a linesman and see what he says about the condition of the network up in the hills. It's not good. So when you need a fix it's the Telstra man that does it and going through the other providers has just been an utter hassle over the years. So it's become a matter of expediency that I have to pay a little more for.
I absolutely understand your pain, this is very unfortunate, but a reality in lots of places; even in city locations. My DSL lines are too long, I am not on a RIM (keep reading), so my speeds are not as good as I would like and I get plenty of dropouts too at times; although the dropouts seem [touch wood] to be much less regular these days. In the past some newer estates had RIM or Remote Integrated Multiplexers; these typically limited services to TW (Telstra Wholesale) product. These days, many of those RIM's had "Top Hat" equipment added to it which gave those in the estate much faster connections; but it also limited them to only using TW services. And in some areas where speed is an issue (not a physical issue due to line condition), then TW will limit the speeds available to the customer utilizing the TW service. There are clearly situations where being with Telstra is advantageous or even necessary. And of course, if there are significant line issues, then paying that bit more to be a direct Telstra customer can certainly be worth doing. Oh and a little bit about PPPoE vs PPPoA -- it is the modem/router that typically handles this, nothing on the client machine. If the modem is in bridge mode, then your only option is a PPPoE connection (unless the modem is physically installed inside the PC). If you ever get to a point where everything is working reliably, then i may be worth changing to a different ISP that will use TW. Whatever you do, don't ever rely upon an ISP mail server as that will lessen your options down the track; it will be like an anchor to some and make it very hard to change ISPs as you might want. And if you ever want to run your own Internet services on your DSL, then you want to know what is and is not allowed; which ports are open and which are blocked .... and then you'll need to make other considerations too. Cheers A.
participants (7)
-
Allan Duncan -
Andrew McGlashan -
bnis＠fastmail.fm -
Daniel Jitnah -
Fraser McGlinn -
Mark Trickett -
Morrie Wyatt