Epson V350 scanner contrariness.

My Epson V350 scanner worked fine with ubuntu 10.04 and iscan, but it's hiding from the latest iscan on debian 7, giving "Could not send command to scanner. Check the scanner's status." It has power, and the steady green status LED indicates "Ready to scan". The iscan version is from the latest iscan-bundle-1.0.0.x86.deb downloaded from http://support.epson.net/linux/en/iscan_c.html today. The USB connection & scanner interface are OK: $ lsusb Bus 001 Device 002: ID 04b8:012f Seiko Epson Corp. Perfection V350 (GT-F700) Trying to probe a bit more: # sane-find-scanner ... found USB scanner (vendor=0x04b8 [EPSON], product=0x012f [EPSON Scanner]) at libusb:001:002 ... Try scanimage -L and read the backend's manpage. ... The latter doesn't work, because the V350 isn't supported by Xsane, but that wasn't an issue for iscan, AFAIR. (It is, after all, specifically for Epson scanners.) $ groups erik cdrom floppy audio dip video plugdev scanner bluetooth netdev +++++++ It would be damned convenient if I could manage to scan a few documents in the next few days, so any ideas on this or alternative apps would hit a dry spot. The debian gui "Simple Scan" clicky-thing says "No scanners detected". Multiple google hits suggest it is also a Sane front-end. Erik (Back to the intertubes, for more inspiration. There has to be something out there.)

hi I had a similar problem with a usb2 HP scanner pluged into a usb3 port, lsusb command showed the scanner but the scanner did not work, I pluged it into a usb2 port and it works I am running Fedora 23. Steve On 09/06/16 18:19, Erik Christiansen via luv-main wrote:
My Epson V350 scanner worked fine with ubuntu 10.04 and iscan, but it's hiding from the latest iscan on debian 7, giving "Could not send command to scanner. Check the scanner's status."
It has power, and the steady green status LED indicates "Ready to scan".
The iscan version is from the latest iscan-bundle-1.0.0.x86.deb downloaded from http://support.epson.net/linux/en/iscan_c.html today.
The USB connection & scanner interface are OK: $ lsusb Bus 001 Device 002: ID 04b8:012f Seiko Epson Corp. Perfection V350 (GT-F700)
Trying to probe a bit more: # sane-find-scanner ... found USB scanner (vendor=0x04b8 [EPSON], product=0x012f [EPSON Scanner]) at libusb:001:002 ... Try scanimage -L and read the backend's manpage. ...
The latter doesn't work, because the V350 isn't supported by Xsane, but that wasn't an issue for iscan, AFAIR. (It is, after all, specifically for Epson scanners.)
$ groups erik cdrom floppy audio dip video plugdev scanner bluetooth netdev +++++++
It would be damned convenient if I could manage to scan a few documents in the next few days, so any ideas on this or alternative apps would hit a dry spot.
The debian gui "Simple Scan" clicky-thing says "No scanners detected". Multiple google hits suggest it is also a Sane front-end.
Erik (Back to the intertubes, for more inspiration. There has to be something out there.) _______________________________________________ luv-main mailing list luv-main@luv.asn.au https://lists.luv.asn.au/cgi-bin/mailman/listinfo/luv-main

On 09.06.16 18:25, Steve Roylance via luv-main wrote:
I had a similar problem with a usb2 HP scanner pluged into a usb3 port, lsusb command showed the scanner but the scanner did not work, I pluged it into a usb2 port and it works I am running Fedora 23.
Thanks Steve. Sadly the mobo is old enough that I doubt it could have usb3, and the scanner worked on that physical usb port with older ubuntu and iscan, so I'm not going to be that lucky. Tomorrow I'll try waking up the other mobo buried under papers on my desk, with ubuntu 10.04 still on the attached HD. That might win me some breathing space. Erik

I use low price commercial options for scanning on Linux. I use a Epson V700 for photo scanning, and for that sort of use I highly recommend vuescan. It's likely overkill for document scanning, but also easy, with extensive hardware support, and is not much money if you value your time. I think Epson's scanning software runs under Wine, but I haven't tried it. I don't really use a flatbed scanner much for document scanning any more, because it's gotten so easy to use a phone instead. For that I use CamScanner. There's a free version, but I paid the few bucks to the developer which gets you OCR. Gets rid of ads too if you don't already block them. Andrew -----Original Message----- From: Steve Roylance via luv-main <luv-main@luv.asn.au> To: luv-main@luv.asn.au Sent: Thu, 09 Jun 2016 6:25 pm Subject: Re: Epson V350 scanner contrariness. hi I had a similar problem with a usb2 HP scanner pluged into a usb3 port, lsusb command showed the scanner but the scanner did not work, I pluged it into a usb2 port and it works I am running Fedora 23. Steve On 09/06/16 18:19, Erik Christiansen via luv-main wrote:
My Epson V350 scanner worked fine with ubuntu 10.04 and iscan, but it's hiding from the latest iscan on debian 7, giving "Could not send command to scanner. Check the scanner's status."
It has power, and the steady green status LED indicates "Ready to scan".
The iscan version is from the latest iscan-bundle-1.0.0.x86.deb downloaded from http://support.epson.net/linux/en/iscan_c.html today.
The USB connection & scanner interface are OK: $ lsusb Bus 001 Device 002: ID 04b8:012f Seiko Epson Corp. Perfection V350 (GT-F700)
Trying to probe a bit more: # sane-find-scanner ... found USB scanner (vendor=0x04b8 [EPSON], product=0x012f [EPSON Scanner]) at libusb:001:002 ... Try scanimage -L and read the backend's manpage. ...
The latter doesn't work, because the V350 isn't supported by Xsane, but that wasn't an issue for iscan, AFAIR. (It is, after all, specifically for Epson scanners.)
$ groups erik cdrom floppy audio dip video plugdev scanner bluetooth netdev +++++++
It would be damned convenient if I could manage to scan a few documents in the next few days, so any ideas on this or alternative apps would hit a dry spot.
The debian gui "Simple Scan" clicky-thing says "No scanners detected". Multiple google hits suggest it is also a Sane front-end.
Erik (Back to the intertubes, for more inspiration. There has to be something out there.) _______________________________________________ luv-main mailing list luv-main@luv.asn.au https://lists.luv.asn.au/cgi-bin/mailman/listinfo/luv-main
_______________________________________________ luv-main mailing list luv-main@luv.asn.au https://lists.luv.asn.au/cgi-bin/mailman/listinfo/luv-main

On 09.06.16 18:19, Erik Christiansen via luv-main wrote:
My Epson V350 scanner worked fine with ubuntu 10.04 and iscan, but it's hiding from the latest iscan on debian 7, giving "Could not send command to scanner. Check the scanner's status."
...
The iscan version is from the latest iscan-bundle-1.0.0.x86.deb downloaded from http://support.epson.net/linux/en/iscan_c.html today.
Local Epson support says that is a US offering, and Epson Australia only offers the following for the V350 in this region: http://tech.epson.com.au/downloads/product.asp Clicking on "Scanners", then "Epson Perfection V350 Photo", followed by "Unix/Linux" reveals that the only Epson support for linux is a broken link. The rep emitted an embarrassed laugh when that was pointed out, but was not inclined to do anything to remedy the situation. The reason for failure of the iscan package downloaded from the US website was also beyond interest, as there is no direct path of communication to Epson US, and "their firmware might be different" so don't expect it to work here. His parting comment, "Thank you for choosing Epson", was particularly ironic. The current iscan package won't install on my old ubuntu box. If I can't find the old copy of the package on an old drive, then the Epson scanner becomes a boat anchor, I guess. (There seems to be more unravelling in this world than just American politics.) Erik

I just scanned a document today with an Epson 3 in 1 (TX110). cat /etc/debian_version 8.4 scanimage -L device `epson2:libusb:003:007' is a Epson PID 084D flatbed scanner Hope this helps. Regards, David

On 10.06.16 18:34, David Zuccaro via luv-main wrote:
I just scanned a document today with an Epson 3 in 1 (TX110).
cat /etc/debian_version 8.4
scanimage -L
device `epson2:libusb:003:007' is a Epson PID 084D flatbed scanner
Hope this helps.
Many thanks. It offers hope that there's a way from here to there. Here, "scanimage -L" gives "No scanners were identified." and a correct but vacuous RTFM admonition. If I correctly infer that you're using scanimage to scan, then my dismissal of it on compatibility grounds was premature. Digging has so far revealed /etc/sane.d/epson.conf, which appears to offer a path to add "libusb support for unknown scanners". And sane-find-scanner did provide "vendor" and "product" IDs which appear to map to the file's "product" and "device" IDs, as the file example for "product" is precisely the Epson "vendor" ID found by sane-find-scanner: found USB scanner (vendor=0x04b8 [EPSON], product=0x012f [EPSON \ Scanner]) at libusb:001:002 vs # usb <product ID> <device ID> # usb 0x4b8 0x110 I also uncommented the last two /dev lines, as the comments appeared to suggest. Even after a reboot, the edited epson.conf didn't improve anything, though. There is no /dev/usb.. anything. Do you have anything interesting in the uncommented part of epson.conf ? If you've not had to download any third-party drivers, then it might be time to bite the bullet and move from 7.8 to 8.4. That would obviate the need to try to get my HP printer to work with debian 7.8 - a twice attempted task which ate up a couple of days without any useful result. Hmmm ... it says here: http://download.ebz.epson.net/man/linux/iscan_e.html#sec4 that iscan requires version 1.0.3 or later of the sane package must be installed before installing iscan. That made no difference, but preceding pages did say the iscan 1.0.0 is for "all countries". Ahh here: there are more hints, including editing /etc/sane.d/dll.conf as well, to comment out: epson epson2 That didn't help either. Erik

On 10/06/16 20:04, Erik Christiansen via luv-main wrote:
Do you have anything interesting in the uncommented part of epson.conf ?
As requested: cat /etc/sane.d/epson.conf # epson.conf # # here are some examples for how to configure the EPSON backend # # SCSI scanner: scsi EPSON # for the GT-6500: scsi "EPSON SC" # # Parallel port scanner: #pio 0x278 #pio 0x378 #pio 0x3BC # # USB scanner: # There are two different methods of configuring a USB scanner: libusb and the kernel module # For any system with libusb support (which is pretty much any recent Linux distribution) the # following line is sufficient. This however assumes that the connected scanner (or to be more # accurate, it's device ID) is known to the backend. usb # For libusb support for unknown scanners use the following command # usb <product ID> <device ID> # e.g.: # usb 0x4b8 0x110 # And for the scanner module, use the following configuration: #usb /dev/usbscanner0 #usb /dev/usb/scanner0 Not sure if I can make any other suggestions.
participants (4)
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andrew@mcnaughty.com
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David Zuccaro
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Erik Christiansen
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Steve Roylance