On Saturday, 13 June 2020 11:21:28 PM AEST Andrew McGlashan via luv-main wrote:
Okay, well I think your customer is being unreasonable; it would be difficult to source plenty of hardware that has to come from overseas at this time for obvious reasons....
Yes it's understandable that they have difficulties. If they had said that it would take over a month to deliver when I placed the order the customer would have been a lot happier. They made an appointment to have someone install software on the server the day after it was due to be delivered and are unhappy that they had to cancel the appointment. Given the situation they were either going to be angry at Dell or at me...
Having said that, perhaps a second hand unit from eBay might get them out of trouble and perhaps save them some money at the same time.
The money is already spent. But that's a reasonable point, Grays Online has a lot of server gear and are very good with rapid shipping. Next time a client needs a server I'll check if Grays has any auctions coming up for suitable server gear. -- My Main Blog http://etbe.coker.com.au/ My Documents Blog http://doc.coker.com.au/