
13 Feb
2012
13 Feb
'12
10:22 a.m.
On Sunday 12 February 2012 17:54:06 James Harper wrote:
Why do you think the manufacturer requires the failed drive back in these cases?
Well it's not the manufacturer but the vendor who sells the system with the disks in that won't do warranty replacement without the failed drive. My source is a support engineer for such a vendor who deals with such customers, the customers just buy new drives and destroy the old ones. No warranty replacement. cheers, Chris -- Chris Samuel : http://www.csamuel.org/ : Melbourne, VIC This email may come with a PGP signature as a file. Do not panic. For more info see: http://en.wikipedia.org/wiki/OpenPGP