
On 09.06.16 18:19, Erik Christiansen via luv-main wrote:
My Epson V350 scanner worked fine with ubuntu 10.04 and iscan, but it's hiding from the latest iscan on debian 7, giving "Could not send command to scanner. Check the scanner's status."
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The iscan version is from the latest iscan-bundle-1.0.0.x86.deb downloaded from http://support.epson.net/linux/en/iscan_c.html today.
Local Epson support says that is a US offering, and Epson Australia only offers the following for the V350 in this region: http://tech.epson.com.au/downloads/product.asp Clicking on "Scanners", then "Epson Perfection V350 Photo", followed by "Unix/Linux" reveals that the only Epson support for linux is a broken link. The rep emitted an embarrassed laugh when that was pointed out, but was not inclined to do anything to remedy the situation. The reason for failure of the iscan package downloaded from the US website was also beyond interest, as there is no direct path of communication to Epson US, and "their firmware might be different" so don't expect it to work here. His parting comment, "Thank you for choosing Epson", was particularly ironic. The current iscan package won't install on my old ubuntu box. If I can't find the old copy of the package on an old drive, then the Epson scanner becomes a boat anchor, I guess. (There seems to be more unravelling in this world than just American politics.) Erik