Noah O'Donoghue wrote:
I don't understand how warranty is ever an issue with changing the software on your phones.. If it breaks, boot to recovery mode and flash back.. The OEM can provide a utility and instructions how to just like apple does with DFU mode and iTunes, and android does with easyboot The emergency recovery loader should always be in ROM (not flash) and allow you to recover easily.
Don't forget we are discussing the issue from the phone manufacturer's POV; perhaps warranty insurance requirements must preclude naive users from trashing the file system then making a warranty claim. I quite agree ' reflash to factory default' should satisfy warranty insurance requirements; but do they actually ? Insurance companies don't always see things the way the rest of us do .
If I buy a phone and use it for a short time for its intended purpose (eg not going to town with hacks and roots) and then it starts acting up, you can be sure I'll be on the phone to the warranty hotline, and you can be sure I won't take "Sir, can you please try resetting your device to factory defaults" as an acceptable response. The phone will get replaced, or I'll get a refund and go back to Android. I don't think any of you should demand anything less from a product you paid good money for. If it screwed up once it will do it again. That's why Telco's don't like you messing with "their" products, because you might screw it up and then make a warranty claim. All bets are off if you overclock it or test out the latest super-battery-life hack, but most people won't confess that to their warranty provider anyway... James