On 14 May 2013 14:39, James Harper <james.harper@bendigoit.com.au> wrote:
Not necessarily Linux related, but I just got off the phone with a certain large computer manufacture trying to resolve a failed harddisk on a 3 month old computer, and they claim that installing an alternate OS has voided the warranty. In this case the computer shipped with Win7 and the "alternate OS" was XP, but I find the claim ludicrous as I install Linux on all sorts of PC's and the warranty callcenter has never skipped a beat as long as I can demonstrate the fault in an obvious way. This particular computer is a different brand though...

To me it sounds like maybe the person you spoke to doesn't know what they are talking about, and probably can't tell the difference between software and hardware problems.

Its fair enough if you replace Windows with another operating system you will no longer get warranty support on Windows any more. Or any issues you may have with your new OS.

Then again, I don't think I would get that support with Windows even if I left Windows installed :-(
--
Brian May <brian@microcomaustralia.com.au>