Hi Lindsay, If you are 5km from the exchange by cable, then unless the copper is quite thick, you probably won't even get ANY kind of DSL service. Now, let's say you are lucky and the cable is thick; chances are the speed will still be low due to the loss of signal over the phone line -- it won't sync high and it will probably have lots of dropouts, particularly if the weather interferes. Telstra is not known for properly maintaining the copper network; they do bandaid fixes on the copper line. This will effect you no matter what provider you have. It is almost always true that you can get a much better offer using an alternate wholesale provider, but sometimes Telstra give offers that are so low that it is impossible for a TW [Telstra Wholesale] customer to come close to matching. There is still, from what I hear, issues with Telstra being anti-competitive ... and chances are you'll get nowhere trying to fight them. My suggestion is, if you don't mind, to privately (off list), get the address details from you and let me see what is actually available from the service qualifications tools I have at my disposal. I can't promise anything, but if you can get a service, it will likely be at a good price and data quota won't be an issue at all. -- Kind Regards AndrewM Andrew McGlashan IT Support & Broadband Solutions Affinity Vision Australia Pty Ltd http://affinityvision.com.au https://securemywireless.com.au https://adsl2choice.net.au In Case of Emergency -- http://affinityvision.com.au/ice.html