General tips for getting warranties honored:
- look at info on consumer affairs about the situation and know your rights
- ask why they are refusing
- if going to a physical store bring print outs of the relevant consumer affairs info
I've never had a warranty honored straight away with no difficulties, but those approaches have got me through so far.
They always find an excuse to refuse at first, probably assuming I don't know my rights and will just give up.
Cheers,
Bianca