Andrew McGlashan via luv-main <luv-main@luv.asn.au> wrote ..
Sorry I can't help, but I wouldn't recommend Melbourne.IT to ANYBODY,
We have one domain with them (which my Dad bought in 2000) and there were two other sites under the same account. One of the other domain owners recovered their domain access and changed the notification email to something other than the company inbox. I will be moving the domain in great haste to a viable provider. I am back up now after 8 calls to the same off shore team who told me they couldn't access the account so someone would call me on Monday. NONE of their web recovery tools worked or even recognised my account or domain. Perhaps it would be wrong to can a company on the Internet but: 1) Their social media chat was a bot 2) They can't run any sort of web services 3) They keep you on hold for 15 minutes and then the call drops (automated?) 4) They tell you that they can't do anything then after 7 calls the same coal face employee can achieve a task. Thanks to those of you who replied; and apologies to those who got spammed this message. Cheers P